Privacy Policy

Privacy Policy

Introduction

Welcome to https://first-choice-real-estate.thebestlocalpro.com (hereafter referred to as “First Choice Real Estate,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from users accessing our website and utilizing our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://first-choice-real-estate.thebestlocalpro.com.
  2. All associated mobile applications and software we offer.
  3. Services and products provided through our platforms.
  4. Interactions between users and our representatives via email, phone, or text messages.

Please note that this policy does not extend to third-party services or websites linked to ours but operated independently. These entities have their own privacy policies governing user data, so we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy guides our practices when:

  1. Users access and use our applications, software, and online services as authorized users.
  2. Visitors explore our websites linked to this policy.
  3. Individuals interact with us through various communication channels, including email newsletters, phone calls, or text messages.

Personal Data Collection

We collect several categories of personal data to enhance your experience and provide tailored services:

  1. Account Information: Details required to create and manage user accounts, such as names, usernames, passwords, and contact information.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions securely.
  3. Financial Information: Data related to your financial status or assets, if voluntarily provided during specific interactions.
  4. Purchase Information: Records of products or services purchased, including quantities, transaction dates, and order totals.
  5. Mobile Device Identifiers: Unique identifiers from your mobile devices when you access our apps, helping us provide a seamless experience.
  6. Location Data: Geolocation information, usually obtained through IP addresses, to understand user preferences and provide location-based services.
  7. Feedback and Reviews: Comments, reviews, or ratings shared by users to improve our products and services.
  8. Social Media Information: Data from social media platforms when users choose to log in via these accounts for a seamless experience.
  9. Product Interest: Details about your interest in specific real estate properties or services, including preferences and communication choices.

We collect this data through various methods: user input forms, account creation processes, online interactions, automated tracking technologies (like cookies), and partnerships with third-party service providers.

Cookies

We employ cookies to enhance your experience on our website:

  1. Strictly Necessary Cookies: These are essential for navigating our site and ensuring basic functionalities. They enable features like secure log-ins and account management.
  2. Preference Cookies: Tailored settings and preferences, such as language selection, are stored in these cookies to provide a personalized experience.
  3. Analytics Cookies: Used by our analytics partners to collect anonymous data about user behavior, helping us understand website performance and improve content.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected:

  1. Legal Compliance: We may need to keep certain information to comply with laws, regulations, or legal proceedings.
  2. Service Provision: Data required to provide and improve our services, such as transaction history and account details.
  3. User Preferences: Personalized settings and choices are retained to deliver a seamless experience upon future visits.

Once the data is no longer needed for these purposes, we delete or anonymize it securely.

Security Measures

We implement robust security measures to safeguard your personal data:

  1. Encryption: Data in transit and at rest is encrypted using industry-standard protocols to protect against unauthorized access.
  2. Access Control: Strict access controls are in place to ensure that only authorized personnel can access sensitive information.
  3. Regular Audits: We conduct periodic security audits to identify and address potential vulnerabilities promptly.
  4. Data Backup: Regular backups of data are performed to ensure recovery in case of unforeseen events.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it promptly.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you and its use.
  2. Rectification: The right to correct or update incomplete or inaccurate information.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your data.
  4. Restriction: Limiting the processing of your data for specific purposes.
  5. Portability: Receiving your personal data in a structured format and transferring it to another controller.
  6. Objection: Opposing the processing of your data for legitimate interests.
  7. Non-Discrimination: You have the right not to be discriminated against for refusing certain data processing activities.
  8. Appeals and Complaints: You can file complaints with our privacy officer or relevant regulatory authorities.

To exercise any of these rights, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our website with a clear notification, ensuring you are always informed about how we handle your data.

Contact Information

For any inquiries related to privacy, data management, unsubscribe requests, or general questions, please reach out to us:

  • Email: [email protected]
  • Postal Address: First Choice Real Estate, [Insert Address], Country – ZIP Code.

We appreciate your trust in us, and we are committed to protecting your privacy throughout your interaction with our services.